Schedule

A schedule formatted for mobile browsers can be found at tinyurl.com/resnet2010.

CF = Communications Facility VU = Viking Union AW = Academic Instructional Center West EH = Edens Hall

Campus Map

Friday, June 25, 2010
8:00am – 9:00am Breakfast for Board of Directors VU 460
9:00am – 12:00pm Board of Directors Meeting EH 110
12:00pm – 1:00pm Lunch for Board of Directors VU 460
1:00pm – 5:00pm Board of Directors Meeting EH 110
2:00pm – 5:00pm Registration Desk Fairhaven Lounge
6:00pm – 8:00pm Dinner for Board of Directors VU 460

Saturday, June 26, 2010
7:30am – 9:30am Registration Desk Fairhaven Lounge
8:00am – 9:00am Breakfast for PDS participants and Board of Directors CF 2nd Floor Lobby
9:00am – 12:00pm Morning PDS sessions
Assessment CF 225
Windows Technical Fundamentals for Understanding and Cleaning Malware Ridgeway Computer Lab
Teambuilding Through Experienced-Based Learning CF 2nd Floor Lobby
9:30am – 12:00pm Board of Directors Meeting EH 110
10:15am – 10:45am Break CF 2nd Floor Lobby
12:00pm – 1:00pm Lunch for PDS participants and Board of Directors CF 2nd Floor Lobby
12:30pm – 6:30pm Registration Desk Fairhaven Lounge
1:00pm – 4:30pm Board of Directors Meeting EH 110
1:15pm – 4:15pm Afternoon PDS sessions
Assessment CF 225
Windows Technical Fundamentals for Understanding and Cleaning Malware (Part 2) Ridgeway Computer Lab
Video Fundamentals CF 226
Teambuilding Through Experienced-Based Learning (Part 2) CF 2nd Floor Lobby
2:30pm – 3:00pm Break CF 2nd Floor Lobby
4:45pm – 5:15pm Program Committee Meeting CF 115
5:15pm – 5:45pm Presenters Prep / Program Committee Meeting CF 115
6:00pm – 9:00pm Opening Reception and Dinner VU Multipurpose Room

Sunday, June 27, 2010
8:00am – 9:00am Breakfast Fairhaven Commons
8:00am – 9:00am BOF Session 1 Fairhaven Commons
Communicating with students – what works and what doesn’t work
Email outsourcing – share your experience
Wireless Deployments (long-term network planning)
9:00am – 10:00am Presentation Session 1
Improving Learning Environments CF 115
Internet Super Highway: Autobahn or Improved Gravel Road? CF 225
Student Supervisors & the Keys to Professional Development CF 226
IT’s Not Easy Being Green; Is Sustainability Really Sustainable? CF 316
10:00am – 10:30am Break CF 2nd Floor Lobby
10:30am – 11:30am Presentation Session 2
Windows Deployment Services, Sysprep and You. Imaging Windows 7 Systems CF 115
Many Hats: Supporting ResNet from a Central IT Role CF 225
DirectConnect & UM’s Network Access Control CF 226
Expanding and Reinventing Your Services During the Economic Downturn CF 316
11:30am – 1:00pm Lunch Viking Commons
12:00pm – 1:00pm BOF Session 2 Viking Commons
Creating student communities – using social networking tools to attract students’ attention, create student involvement, and aid in student-to-student communication and education
NAC solutions – is the pain worth the gain?
Card Access Systems
1:00pm – 2:00pm Presentation Session 3
Transforming the Customer Service Experience CF 115
Lights, Camera, Action! Supporting Students’ Digital Media Needs CF 225
Unlimited Limits CF 226
Basic Computer Clean-up CF 316
2:15pm – 3:15pm Roundtable Discussions
Cool Tools – what tools are in your arsenal that you can’t live without? CF 115
Future of computer labs – how will the traditional computer lab evolve? CF 225
Managing students – problems, solutions, and successes CF 226
Student training programs – interview questions; training content and duration CF 316
3:15pm – 3:45pm Break CF 2nd Floor Lobby
3:45pm – 5:15pm Town Hall Meeting CF 115
5:15pm – 6:45pm Dinner Viking Commons
7:30pm – 8:30pm ResNet Jeopardy VU 552
8:30pm – 10:00pm Activity Night VU Multipurpose Room

Monday, June 28, 2010
8:00am – 9:00am Breakfast Fairhaven Commons
8:00am – 9:00am BOF Session 3 Fairhaven Commons
Computer repair shops – what services do you provide, and at what cost
Outsourcing ResNet – what are the pros and cons?
9:00am – 10:00am Presentation Session 4
Start Here: The Commons Help Desk: Myth or Reality CF 115
Multimedia Production Crash Course CF 225
Making the Switch to a Modern Ticket Tracking System CF 226
Virtual Solutions to Real Life Problems CF 316
10:00am – 10:30am Break CF 2nd Floor Lobby
10:30am – 11:30am Presentation Session 5
Viking Village: Developing and maintaining a campus-wide online learning and social space CF 115
Have You Tried Turning it Off and On? CF 225
Operating a hardware repair facility CF 226
Developing a Student Manager Program CF 316
11:30am – 12:00pm Box Lunch Fairhaven Lounge
Afternoon Activities
12:00pm San Juan Island Fairhaven Parking Lot
Mt. Baker Fairhaven Parking Lot
1:00pm Sea Kayaking Fairhaven Parking Lot
Bellingham Culture Crawl Fairhaven Parking Lot

Tuesday, June 29, 2010
8:00am – 9:00am Breakfast Fairhaven Commons
8:00am – 9:00am BOF Session 4 Fairhaven Commons
Keeping students safe – education vs. technology
Crowdsourcing – what applications are you using this for (help desk, campus services) and how do you leverage the the knowledge of all students (not just the ones you train)
9:00am – 10:00am Keynote AW 204
10:00am – 10:30am Break CF 2nd Floor Lobby
10:30am – 11:30am Presentation Session 6
Marketing – Your biggest non-network connection to your campus CF 115
Shifts 2.0: Managing your Employee’s Shifts and Payforms CF 225
Exorcising Ghosts: Changing the way systems are deployed CF 226
What’s in your remediation toolkit? CF 316
Computer Power Management: A Major Savings Opportunity Sitting on Over 90% of US Desktops AW 204
11:45am – 12:15pm 2011 Program Committee BOF CF 115
12:00pm – 4:00pm Lunch VU Multipurpose Room
Vendor Fair VU Multipurpose Room
Documentation Fair VU Multipurpose Room
Tshirt exchange (will begin at 2:30) VU Multipurpose Room
Silent Auction (will close at 3:30) VU Multipurpose Room
4:00pm – 5:00pm Closing Ceremony Viking Union 565
5:30pm Shuttles depart for closing event Fairhaven Parking Lot
6:00pm – 9:00pm Closing reception and dinner Bellingham Cruise Terminal
9:00pm – 10:30pm Shuttles depart for WWU every 25 minutes Bellingham Cruise Terminal

Wednesday, June 30, 2010
8:00am – 9:00am Breakfast Fairhaven Commons
Improving Learning Environments